Accounts Receivable Coordinator
Salem, OH
Full Time
Entry Level
Accounts Receivable Coordinator
The Accounts Receivable Specialist is responsible for performing accurate and timely invoicing, payment application, customer account maintenance, and collections follow-up to support the company’s overall cash-flow objectives. This position requires strong attention to detail, independent work capability, and effective communication with both customers and internal departments.
Essential Job Functions:
- Develop and execute strategic sourcing initiatives to achieve a reduction in Total Cost of Ownership (TCO) across top spend categories.
- Generate and distribute customer invoices according to contractual requirements, customer portals, email, or postal mail.
- Coordinate with production scheduling, shipping/receiving, and customer service to ensure timely and accurate billing.
- Complete customer requests such as statements, EFT documentation, and invoice resubmissions.
- Coordinate internally on expected invoice timing to support short-term and monthly cash-flow planning.
- Accurately record and apply all incoming payments, including checks, ACH/wires, and credit card transactions.
- Conduct regular aging reviews and proactively follow up on outstanding balances.
- Identify and resolve customer deductions, posting valid or authorized adjustments.
- Respond promptly to customer inquiries regarding invoices, discrepancies, and account updates.
- Collaborate with sales, operations, and finance staff to ensure alignment on billing status and cash inflows.
- Maintain accurate and complete AR files and electronic documentation.
- Update and review customer records for completeness and accuracy.
- Use internal systems to enter, extract, and compile AR-related information.
- Maintain the accuracy and integrity of internal, custom-built accounting systems by reviewing customer records for completeness, updating outdated or missing information, and ensuring AR data is consistent across CRM and other internal systems.
- Perform monthly AR reconciliations and support month-end close activities.
- Assist with internal and external audit documentation requests.
- Identify opportunities to streamline AR workflows and improve processes.
- Assist the Finance leadership team with routine and ad hoc requirements, contributing to the integrity of the monthly close process and daily financial operations.
- Provide proactive administrative support to ensure the seamless daily operation of the finance department.
- Perform administrative duties for the finance department as needed.
- High school diploma or equivalent.
- 2+ years of Accounts Receivable, Billing, or Bookkeeping experience
- Understanding of basic accounting principles.
- Proficiency with Microsoft Excel and MS Office applications.
- Strong communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Ability to learn and work effectively within custom-built internal accounting and CRM systems, maintaining accurate data across interconnected applications.
- High school diploma or equivalent.
- 2+ years of Accounts Receivable, Billing, or Bookkeeping experience
- Ability to sit for extended periods while performing computer-based tasks.
- Ability to lift 10–20 lbs occasionally.
- Frequent use of computers, phones, and office equipment.
- Ability to walk, stand, climb stairs, bend, reach, push, and pull as needed.
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